All children at Hillocks are supported by our exceptional staff team, allowing your child to flourish and grow. All staff are qualified to lead and/or assist with lessons, together with providing appropriate social and emotional support.

We believe it is vital we know each and every one of our children’s needs, whatever they may be. This enables us to provide bespoke support at all levels to all children, including those with complex special needs and those with exceptional talents.

Children with a particular special need will also receive help from the local authority’s support services who the academy works closely with.

Getting support for your child

During their time at Hillocks Primary Academy, there may be a number of reasons why children need some extra help and support. The reasons for this will vary – it could be homework, understanding a topic within a lesson, problems with friends or family, or that they’re worried about something inside or outside of the academy.

Any child can raise their concerns with any member of staff who will be able to help or pass this on to the most relevant person.


If this is a safeguarding issue, Mrs Newcombe, Mr Gascoyne, Mrs Adams or Mrs Meeson are our designated safeguarding leads, but all staff can support and signpost this. Please also refer to our safeguarding page here.


We take any request for help seriously and put in place measures to provide extra support where necessary.

Contact us

If you require some support, please contact your child’s class teacher, call the academy office on 01623 408785 or email